Charli Harrell

Charli Harrell [Live Link]

Published on 16, Aug 2022

No Idea How to Stay Compliant in 12,000 Sales Tax Jurisdictions? Solve My Sales Tax Has Answers

What does it take to run Solve My Sales Tax, LLC, a fast-growing sales tax company that is helping businesses to stay sales-tax compliant in the United States? As it turns out, a lot of expert knowledge, unending patience, and a very good sense of humor. Charli Harrell, the CEO and Founder of Solve My Sales Tax, says that all three have been behind the fast growth of her company since its 2022 launch. “That and empathy,” she adds. “We talk to a lot of stressed out business owners who are fed up with trying to understand the sales tax rules for their products in Oregon and South Carolina. They never quite believe us when we say that we actually like figuring things like that out.”

Yes, you read that right - Charli and her team of five sales tax experts enjoy spending their days elbow-deep in all things sales tax. “Some think it’s an odd passion,” she concedes, “but then they get to know me and see how analytical and numbers-oriented I really am. It was just a natural step for me when I used my six years of sales tax experience to found Solve My Sales Tax.”

Since then, her company has quickly taken off. She attributes the growth to Solve My Sales Tax’s services that were designed to address common problems faced by business owners.

“A lot of clients struggle with understanding when they have triggered a sales tax nexus,” she says, “so we created our Nexus Analysis to solve this problem. With it, businesses can better understand their sales data and business activity. We have become very good at registering businesses for sales tax in the right jurisdiction, which for most people is a big relief."

Solve My Sales Tax also routinely sets up an entire streamlined system with the software of its clients’ choice that connects to their POS system and simplifies/automates sales tax compliance. 

“It’s all designed to free owners from the aggravation of sales tax compliance so that they can concentrate on running their companies,” says Charli. “They can leave those pesky sales tax details to us.”

Recently, Solve My Sales Tax introduced “One Simple Monthly Price,” which packages the company’s services into easy-to-understand price structures. Charli reveals that this has been very popular, especially with businesses that in the past struggled to forecast how much they would need to spend on sales tax.

“We got rid of the old hourly billing structure, which was ambiguous and hampered companies’ efforts to create accurate budgets,” she states. “Now we have one simple monthly price that our clients can depend on, and that has been very helpful for them.”

She gives an example of a simple price structure that is popular with small businesses. For clients who need sales tax filings in three states and do not use a sales tax software, Solve My Sales Tax charges $375 for three filings and $400 for two hours of consulting each month. 

“It also includes free Notice Management and Monthly Nexus Analysis, for a total of $775/month,” she says. “It is one simple monthly price that companies can rely on.”

For companies who wonder about the value of outsourcing their sales tax needs, the average amount that small emerging businesses spend on sales tax compliance is $11,000 each month.

“That is a sizable chunk out of their revenue, but it’s even worse for small-to-mid-sized businesses: $17,000,” says Charli. “Think about how much you have to pay a sales tax accountant. How would you like to save about half of that by outsourcing to us and using sales tax automation software? That’s money you can invest back into your company and grow even further.”

As the United States’ sales tax regulations are legendary, Solve My Sales Tax sees clients from around the world. “It’s one of the benefits of working remotely,” Charli believes. “We can easily pivot and meet the needs of our clients, including accounting firms that use us on a white-label basis. Solve My Sales Tax is very adaptable.”

For companies that are either toying with the idea of outsourcing their sales tax needs or are on the fence, Charli invites them to reach out to Solve My Sales Tax with their questions. 

“At Solve My Sales Tax, we’re experts in the United States’ sales tax system and also a group of very friendly people,” Charli says. “We work very hard every day to know sales tax backwards and forwards so that we can solve every sales tax issue our clients have. Try us out - before you know it, you’ll be letting us take care of your sales tax needs and enjoying the freedom.”

Solve My Sales Tax, founded by CEO Charli Harrell, is helping businesses to navigate the complexities of sales tax in the United States. It specializes in nexus analysis, state registrations, state filings, creation and implementation of streamlined sales tax systems, product taxability determination, notice management and resolution, general sales tax consulting, sales tax for merging and splitting businesses, sales tax audit support, and more.

For more information, please visit https://solvemysalestax.com/.  

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